Work Redesign Accelerator

Redefining Roles in the Age of AI: Augmentation, Not Replacement

The narrative that artificial intelligence will replace humans has become familiar, but it’s also increasingly inaccurate. The reality emerging across organisations is subtler and far more significant:

AI is not eliminating human roles but changing what those roles mean, where they add value, and how people can perform them at a higher level.

What will we learn?

Together, these reinforce the capability to anticipate, adapt, and lead - not as an emergency reflex, but as an embedded organisational competence.

In two focused days, leveraging a business simulation, your team will learn:

• How to apply the DMAIC problem-solving methodology to real business challenges using practical, plain-English tools​

• How to map, measure, and improve processes to boost quality, efficiency, and consistency​

• How to use data and AI to speed up analysis and support better decision-making​

• How to lead or contribute to change initiatives with confidence across teams and functions​

• How to link process improvements directly to commercial performance and strategic goals

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